Disclaimer

TERMS & CONDITIONS

CANCELLATION POLICY

STANDARD

If you cancel your booking the following charges will apply in relation to each booking:

  • Up to 72 hours prior to your scheduled check-in time: No cancelation fee will be applied and any deposit you have paid for your booking will be returned.
  • Within 72 hours of your scheduled check-in time: a 100% cancellation fee will apply and you will be required to pay to The Anchorage Hotel / Spa the full amount of your booking less any amount which you have already paid.
  • Should you amend your booking during your stay and depart early a 100% cancellation fee will apply to remaining package charges.
  • *Full payment of accommodation charges will be processed to your nominated credit card 72 hours prior to your arrival. Unfortunately debit cards are not accepted.

PEAK PERIODS

For Peak Season Bookings at any Property, if you cancel your booking the following charges will apply in relation to each room you have booked:

  • At time of booking a $200.00 deposit per room is required.  Up to 30 days prior to your scheduled check-in time: No cancelation fee will be applied and any deposit you have paid for your booking will be returned.
  • Within 30 days of your scheduled check-in time: a 100% cancellation fee will apply and you will be required to pay to The Anchorage Hotel / Spa the full amount of your booking fee less any amount which you have already paid.
  • Should you amend your booking during your stay and depart early a 100% cancellation fee will apply to remaining package charges.
  • Full payment of accommodation charges will be processed to your nominated credit card 72 hours prior to your arrival. Unfortunately debit cards are not accepted

For full terms and conditions please click here or contact us for more information.

PRIVACY POLICY

Please view the full Privacy Policy here.